Who we are
The Peptide Lounge is the trading name of PurePath Ltd (Company No. 17374316), registered office: 171 Woodhouse Road, Guisborough, TS14 6LR. PurePath Ltd is the data controller for the personal information collected through this website and is registered with the UK Information Commissioner's Office (ICO) under registration reference ZC292256. For privacy enquiries, contact thepeptidelounge@thepeptidelounge.co.uk.
- Data controller
- PurePath Ltd
- Trading name
- The Peptide Lounge
- Company number
- 17374316
- Registered in
- England and Wales
- Registered office
- 171 Woodhouse Road, Guisborough, TS14 6LR
- ICO registration
- ZC292256
- Privacy enquiries
- thepeptidelounge@thepeptidelounge.co.uk
Information we may collect
Depending on the website functions you use, we may process information such as your name, billing and delivery address, email address, order details, account details, communications with customer support, transaction status and technical information about use of the website.
How information may be used
- To process and fulfil orders and communicate about them.
- To respond to enquiries and provide customer support.
- To maintain customer accounts.
- To maintain website security, prevent misuse and keep business records.
- To meet applicable legal, accounting and regulatory obligations.
- For analytics, marketing or optional cookies only where these functions are actually used and the required notices and permissions are in place. This website does not currently use them.
Lawful basis
Depending on the purpose, processing may rely on steps taken to enter into or perform a contract, compliance with legal obligations, legitimate interests, or consent where required.
Payments
Orders are paid by bank transfer. We receive the payment details that appear on our bank statement, such as the payer's name, the amount and the payment reference, and use them only to match your payment to your order and to keep our accounting records. We never ask for, receive or store your card details or online banking login.
Retention and security
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including applicable legal and accounting requirements. For example, we keep order and payment records for six years after the end of the financial year they relate to, as UK tax rules require; account details for as long as your account remains open; and customer-support messages for as long as needed to deal with your enquiry.
We use appropriate measures intended to protect information, but no internet transmission or storage system can be guaranteed completely secure.
International transfers
Some of our service providers may store or access personal information outside the United Kingdom. Where they do, we make sure the transfer is protected by appropriate safeguards, such as UK adequacy regulations or the International Data Transfer Agreement or Addendum approved for transfers from the UK.
Your rights
Depending on the circumstances, you may have rights to request access to, correction or deletion of personal information, to restrict or object to certain processing, to request portability, and to withdraw consent where processing relies on consent. These rights are subject to legal conditions and exceptions.
You may also complain to the UK Information Commissioner's Office (ICO).
Changes and contact
We may update this policy when our practices or legal obligations change. The date it was last updated is shown at the top of this page. For privacy enquiries, contact thepeptidelounge@thepeptidelounge.co.uk.
Last updated 4 November 2026